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Do you sell retail as well as wholesale?
We strictly sell wholesale, and require a resale license number prior to purchase. If you are looking to buy our products retail, please feel free to contact us, and we will recommend either a retail location close to you or an online retailer.
Are the leaves and cones real?
Yes, each item has been hand-picked from nature. The leaves, cones, and acorns we use are carefully chosen for their size, shape, and quality; therefore size and shape can vary.
Where is your product made?
All of our products are made in the USA.
How fast will my order ship?
We pride ourselves on a quick turnaround when an order is received. Depending on the size, your order will generally be shipped in 1-4 business days. Future ship dates are accepted.
What shipping method do you use?
Our standard shipping method is UPS Ground unless a faster service is requested.
What payment methods do you accept?
We accept Visa and MasterCard. Terms can be established with credit references.
Will you ship internationally?
Yes, we will ship to most countries. We ship worldwide using DHL which generally arrives within a week. We will provide tracking. Shipping charges vary on location. For international orders, we do require a credit card for payment.
What is your return policy?
If you are dissatisfied with your product, you may return it within 10 days of purchase for a refund. The customer is responsible for return shipping costs.